Terms and conditions

Last Updated: November 10, 2026

1. About JP Linguistics

JP Linguistics provides online language education, including private lessons, semi-private instruction, group classes, corporate language programs, and related educational services.

Our lessons are conducted live through Zoom by qualified language instructors.

These Terms & Conditions govern purchases and participation in our educational services.

2. Enrollment and Payment

Full payment is required before beginning lessons unless an alternative payment arrangement has been agreed upon in writing.

The applicable price, number of instructional hours, package expiration date, and any relevant restrictions will be disclosed before purchase.

By purchasing a package or enrolling in a course, the student agrees to the terms presented at checkout.

3. Scheduling Lessons

Private lessons are scheduled according to the mutual availability of the student and instructor.

Scheduling requests are subject to instructor availability and confirmation.

JP Linguistics will make reasonable efforts to accommodate scheduling preferences but cannot guarantee the availability of particular instructors or time slots.

4. Cancellation and Rescheduling

Students must provide at least 24 hours' notice to cancel or reschedule a scheduled lesson.

Cancellation and rescheduling requests must be submitted by email to the instructor, with info@jplinguistics.com copied on the request.

The timestamp of the email serves as the official record of the request.

A lesson cancelled with less than 24 hours' notice, or missed without notice, may be counted as used under the package policy disclosed at purchase.

Exceptions may be considered in appropriate circumstances, including reasonable disability-related accommodations and situations required by law.

5. Lesson Packages and Expiration

Lesson packages are purchased for a specified number of instructional hours and remain valid for the period stated at purchase.

Package validity periods may vary depending on the product purchased.

The applicable expiration date must be disclosed before checkout and confirmed in the student's purchase records.

Unused lessons remaining after the stated expiration date may expire according to the disclosed package terms, subject to applicable law.

Extensions may be considered at the discretion of JP Linguistics, without limiting any mandatory rights or accommodations required by law.

6. Refunds

Lesson packages are generally non-refundable after purchase, except where a refund is required by applicable law or expressly provided under the terms of the purchased program.

If JP Linguistics is unable to deliver prepaid lessons, we will offer an appropriate replacement arrangement or refund for the undelivered services, as required by applicable law.

Refund requests may be submitted to info@jplinguistics.com.

7. Instructor Changes and Scheduling Interruptions

JP Linguistics may arrange for a qualified substitute instructor or propose an alternative lesson time when necessary.

If a scheduled lesson cannot take place because of an instructor's unavailability, the student will not lose that prepaid instructional hour.

8. Online Learning and Technology

Lessons are delivered using Zoom or another platform agreed upon in advance.

Students are responsible for having an internet connection and device reasonably capable of supporting live online instruction.

If a technical issue significantly prevents a scheduled lesson from taking place, JP Linguistics will review the circumstances and work with the student to arrange an appropriate solution.

9. Accessibility and Nondiscrimination

JP Linguistics is committed to providing an inclusive learning environment.

We do not discriminate unlawfully on the basis of disability or any other characteristic protected by applicable law.

Students who require reasonable accommodations are encouraged to contact info@jplinguistics.com.

Our Accessibility Statement is available at:

https://www.jplinguistics.com/accessibility-statement

10. Privacy and Confidentiality

JP Linguistics respects the privacy of its students.

Personal information collected during registration, scheduling, payment, and instruction is processed according to our Privacy Policy and applicable law.

Student information may be shared with instructors and service providers when reasonably necessary to deliver the requested services.

11. Educational Outcomes

JP Linguistics provides instruction designed to support language development and progress.

Individual outcomes depend on factors including participation, preparation, practice, and prior proficiency.

We do not guarantee a specific examination result, certification outcome, or level of fluency.

12. Contact

JP Linguistics

Email: info@jplinguistics.com

Website: https://www.jplinguistics.com

Nothing in these Terms & Conditions limits rights or remedies that cannot be waived under applicable law.